Customer Reviews

Mianka (Clinton, MD)

4 Stars

- 586 days ago

Efficient, exceptionally clean shop, with an owner who takes the time to walk you back and show you the issues with your vehicle and explain the work needed in layman's terms. The costs are average market costs, but what you're getting in service on top and the environment far exceeds any shop in the DMV!!

Verified Customer of J.J.'s Auto Service Center

December 04th 2024

MICHEAL C

5 Stars

- 586 days ago

In my opinion, JJ's is one of the best auto service centers around. They do great work and they're very fair in their pricing. Their customer service is top notch!!! 5-Stars all the way around. They replaced our CVT Transmission on our Subaru Ascent, if I'm being honest, the car actually runs better than it did before with the previous transmission. It has smoother shifting quicker pick up and just runs really nice!! 100% satisfied!!!!

Verified Customer of J.J.'s Auto Service Center

November 27th 2024

Jasmin (Clinton, MD)

5 Stars

- 592 days ago

I cannot recommend J.J.'s Auto Service Center highly enough! From the moment you walk through their doors, you are greeted with professionalism, transparency, and exceptional customer service. Their team of skilled technicians consistently goes above and beyond to ensure that your vehicle is in peak condition. Whether it’s routine maintenance or a more complex repair, they approach every job with precision and care. What truly sets J.J.'s apart is their commitment to honest and clear communication—they explain the work being done in detail and never push unnecessary services. The turnaround time is impressive, and the quality of work is unmatched. My vehicle drives like new every time I leave their shop. Add to that their fair pricing, and it’s clear why J.J.'s Auto Service Center is a trusted name in the community. If you're looking for reliable, top-notch automotive care, J.J.'s Auto Service Center is the place to go. Five stars all the way!!

Verified Customer of J.J.'s Auto Service Center

November 27th 2024

Christopher R (Waldorf, MD)

5 Stars

- 593 days ago

Greatest Customer service

[Complete / General Auto Care]

It's nothing like going somewhere and knowing that they're gonna do you right I had a good feeling that it was gonna happen but I wasn't sure and I gotta give credit to the mechanics at JJ's. I was blessed enough to come across JJ's. I think his name is Jeffrey And it's another guy. I'm not sure of his name but he has the coolest hairdo I've ever seen anyway I just needed some small service and they actually really gave great service. Can't forget about the lady at the desk. Always polite and actually cares about her customers.My last two days of my life have been really tough and the guy with the hairdo blessed me completely and I'm so thankful that I met him and I'm so thankful that I went to JJ's and I actually will always go to JJ's if I have any problems with my car and I also recommend that anybody that sees this message goes to JJ because it's definitely worth it. Trust me they do awesome work and they about their business so trust me when I tell you go to JJ's.

View Review on Google November 26th 2024

Manuel N (Waldorf, MD)

5 Stars

- 595 days ago

Fantastic service for my car and courteous, caring service for me, the customer. That's a combination you don't get at other garages. They go the extra mile for you (no pun intended!). One customer's car couldn't be finished that same day and she need to go to NJ that evening, so J.J. helped her obtain a rental and brought it to the garage for her. That was so impressively kind.

Verified Customer of J.J.'s Auto Service Center

November 24th 2024

Kevin A (Waldorf, MD)

5 Stars

- 596 days ago

Not Recommended

[Complete / General Auto Care]

I would not recommend this service as I give it only 1 stars.

Verified Customer of J.J.'s Auto Service Center

November 17th 2024

Deb B

5 Stars

- 603 days ago

I loved the service and the staff. Justin made sure the communication was always ongoing to keep me informed of my vehicles status. They even were able to extend my loner vehicle for free once they found out the parts for my car weren't going to be in when they expected. I would definitely recommend J.J.'s.

Verified Customer of J.J.'s Auto Service Center

November 09th 2024

Cynthia S (Waldorf, MD)

5 Stars

- 611 days ago

Not Recommended

[Complete / General Auto Care]

I would not recommend this service as I give it only 5 stars.

Verified Customer of J.J.'s Auto Service Center

November 07th 2024

Rex B (Waldorf, MD)

5 Stars

- 613 days ago

Not Recommended

[Complete / General Auto Care]

I would not recommend this service as I give it only 4 stars.

Verified Customer of J.J.'s Auto Service Center

October 31st 2024

Isaac U (Waldorf, MD)

5 Stars

- 619 days ago

Not Recommended

[Complete / General Auto Care]

I would not recommend this service as I give it only 3 stars.

Verified Customer of J.J.'s Auto Service Center

October 30th 2024

Christy (Waldorf, MD)

5 Stars

- 622 days ago

Recommended

Yes, I would recommend this service as 4 stars to friends.

Recommended

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Great customer service as usual!

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

I would not recommend this service as I give it only 1 stars.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Great service . Great customer service. What more can I say

Greatest Customer service

Recommended

Good service

Recommended

I'm satisfied with the overall service; however, I would have appreciated receiving timely updates on the status of my vehicle repairs.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

J&J did a real good job on my vehicle, I will definitely be returning my vehicle to their business from now on.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Friendly and knowledgeable staff. Great experience.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

My experience as always feels good taking my Audi to JJ's. This time they provided me with a free loaner while servicing my car. I've been coming here since 2022 and seeing a constant elevation in service and perks keeps me coming back with great satisfaction.

Recommended

I have?

Recommended

Gary gave great service, I've came here before and was great but somehow this time it was even better.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Always a pleasure going to JJ's. They truly care about their costumers and making sure you're happy with your service. I just moved 40 miles away, and I'll keep coming back.

Not Recommended

I would not recommend this service as I give it only 1 stars.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

The staff I interacted with - Leny and Gary - were professional, courteous, proactive and thorough. They made this experience very enjoyable!

Recommended

Very kind, pleasant and knowledgeable staff, they take the time to explain what needs to be done and why, I love their app.

Recommended

Great service. A little slow on the pick up but happy to support.