CUSTOMER REVIEWS
95% of customers
would refer us to friends
Recommended
[Complete / General Auto Care]
Service is at the highest, the staff explained all work being performed so that you can understand it
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend this service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend this service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
The staff is always friendly and knowledgeable. They kept my updated every step of the way, even helped me solve issues with the warranty company for my headgasket problems. They worked quickly and had my baby back running like new again. I love them and will be bringing my other 3 cars to them.
Recommended
[Complete / General Auto Care]
Yes, I would recommend this service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend this service as 5 stars to friends.
Excellent service
[Oil Change / Lube]
As an alternative to taking my 10 year old BMW to the dealer, I checked out J.J. ASC and was pleasantly surprised that they provided quick and expedient service. I was greeted professionally with a smile from the owner's son and was offered a complimentary ride and return trip to my residence while my car was being worked on. I highly recommend them for customer service for your automobile needs and a friendly smile.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
This was my first time here. I enjoyed everything encounter i had with each individual. From setting up the appointment over the phone, to the second phone conversation, to the moment I stepped inside the shop (the front desk greeting and keeping me involved in every step), to the visual explanation of everything, to receiving a loaner, to the final work and picking up my car. Jeremy was my technician and he exceeding my expectations. Wasn't pushy, which I loved, but explained the importance of each services which allowed me to decide what to prioritize on my list in order. I love the gentleman at the front desk (sorry, I cannot remember his name). However, he was amazing and very knowledgeable and accommodating. Thank you J.J.'s staff. You all Rock!!!
Recommended
[Complete / General Auto Care]
Yes, I would recommend this service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
I'm very satisfied with the services done on my vehicle
Recommended
[Complete / General Auto Care]
Once I received authorization from my warranty company the parts were ordered and the repairs were completed expeditiously.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Excellent service!
Recommended
[Complete / General Auto Care]
Very nice staff. Work was good, but I do need to bring my vehicle back due to a weird sound it's making now.
Recommended
[Complete / General Auto Care]
Great service at JJs.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
This is my third time getting service here and the customer service is amazing.
Recommended
[Complete / General Auto Care]
Set an appt to get state inspection done. They were prompt and friendly. I've used them in the past for vehicle maintenance and will continue to do so. Highly recommend
Recommended
[Complete / General Auto Care]
Yes, I would recommend this service as 3 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend this service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Jj's is the best repair shop in the business. Best shop in Waldorf!! I never have any issues understanding james what is going on with my vehicle. They give great detail and show you exactly what needs to be repaired or they're repairing. They always have great customer service and get you in and out with ease.
Recommended
[Complete / General Auto Care]
Yes, I would recommend this service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend this service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend this service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Amazing Service
[Tire Rotation / Repairs]
Came in for a tire rotation and balance, great experience! The team at J J’s Auto Service was professional, welcoming, and clearly knew their stuff. Fast, honest, and reliable service. Highly recommend!
Recommended
[Complete / General Auto Care]
Yes, I would recommend this service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend this service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend this service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Customer service was amazing and so refreshing, definitely worth the trip from where I live and definitely would recommend
Recommended
[Complete / General Auto Care]
Great communication, knowledgeable, and highly professional.
Recommended
[Complete / General Auto Care]
The guys here are very helpful and professional. They are thorough with their explanations and take the time to listen to you and offer any assistance that they can. This is definitely the only place I'll bring my car from now on! Thank you for making me feel like a valued customer and not just a means to an end!
Recommended
[Complete / General Auto Care]
Jamal waa very nice Humter was very knowledgeable and patient Overall Great Customer Service
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend this service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend this service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend this service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Everyone at J.J.'s is so friendly and helpful.
Recommended
[Complete / General Auto Care]
Great experience. Took my car in for state inspection and price on work seemed reasonable.
Recommended
[Complete / General Auto Care]
Yes, I would recommend this service as 4 stars to friends.
Recommended
[Complete / General Auto Care]
Very Very professional
Recommended
[Complete / General Auto Care]
It was good and informational
Recommended
[Complete / General Auto Care]
Yes, I would recommend this service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend this service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend this service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Satisfied
Recommended
[Complete / General Auto Care]
J.J.'s Auto Service Center is very professional, transparent and does great work! This was my 2nd visit for an oil change and I would recommend them all day!
Recommended
[Complete / General Auto Care]
Overall good customer and the staff with me when I still had some more concerns!
Recommended
[Complete / General Auto Care]
Yes, I would recommend this service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Will definitely refer a friend. The establishment is clean, accomodating to working on personal business while waiting. It provides wireless internet access, clean restroom, and complimentary water and coffee. The staff is super friendly, knowledgeable. The front desk clerk clearly explains the services you've been charged or the anticipated costs for the service. The noted highlight which i appreciate is the repair technicians will email/text you a video recording of potential or immediate issues they have discovered as part of their explanation of required work. This is great in terms of the establishment being transparent in what they have diagnosed. This was my first official visit and it exceeded my expectations especially for a vehicle repair shop.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Great!
Recommended
[Complete / General Auto Care]
JJ's is the only place I trust with my car service needs. It is so nice to have finally found a shop where I don't worry about getting ripped off! If you're not already a customer, give them a chance. The shop is clean, the employees are competent and friendly, the prices are fair. They explain everything to me in ways that I can understand. I never trying to upsell.
Recommended
[Complete / General Auto Care]
Fast service for a great price!
Recommended
[Complete / General Auto Care]
Excellent! Best customer service on the planet
Recommended
[Complete / General Auto Care]
Yes, I would recommend this service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend this service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend this service as 4 stars to friends.
Recommended
[Complete / General Auto Care]
Great
Not Recommended
[Complete / General Auto Care]
Goos working crew!
Recommended
[Complete / General Auto Care]
Yes, I would recommend this service as 4 stars to friends.
Recommended
[Complete / General Auto Care]
While traveling from Florida I had a mishap with my car, causing tire, rim, and undercarriage damage. JJ's ordered the necessary parts and did a quality repair job. My family in the area will continue to use this excellent facility.
Surprisingly Great
[Engine Service / Repair]
JJs was always professional in their communication and proactive customer service. The have created a customer for life!
Recommended
[Complete / General Auto Care]
They we're nice and made sure my car was running back good.. I would recommend them to anyone thank you guys
Recommended
[Complete / General Auto Care]
Great. My number one place
Recommended
[Complete / General Auto Care]
Jj's is awesome. I've been coming here for years now and refuse to take my truck anywhere else.
Recommended
[Complete / General Auto Care]
Satisfactory
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Service is always courteous and timely.
Recommended
[Complete / General Auto Care]
Yes, I would recommend this service as 1 stars to friends.
Recommended
[Complete / General Auto Care]
Im still trying to get anwsers
Recommended
[Complete / General Auto Care]
Always great customer service at JJ's Auto.
Good Service
[Multi-point Inspection]
Perfect customer service.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Great
Recommended
[Complete / General Auto Care]
Always professional and honest
Recommended
[Complete / General Auto Care]
I have the greatest service from J.J. auto center. The staff were friendly and knowledgeable. They explained all issues in detail and the recommended repairs needed on my car. I would highly recommend J.J.'s Auto Service Center to friends and family.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Not Recommended
[Complete / General Auto Care]
My experience with all of the employees was great in person. They are very friendly and professional, especially Justin who was assigned to my car the first time I brought it there. However, the length of time they've had my car each time was frustrating but to be fair I'm not sure if that was due to my warranty company or J.J.'s.
Recommended
[Complete / General Auto Care]
Good service.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend this service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend this service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Great service
Recommended
[Complete / General Auto Care]
Yes, I would recommend this service as 4 stars to friends.
Recommended
[Complete / General Auto Care]
The entire staff was super friendly and polite. Jamal was awesome in answering my calls and providing me with information requested about my vehicle.
Recommended
[Complete / General Auto Care]
Yes, I would recommend this service as 3 stars to friends.
Recommended
[Complete / General Auto Care]