Customer Reviews

Cornell T (Mechanicsville, MD)

5 Stars

- 209 days ago

Excellent service

[Oil Change / Lube]

As an alternative to taking my 10 year old BMW to the dealer, I checked out J.J. ASC and was pleasantly surprised that they provided quick and expedient service. I was greeted professionally with a smile from the owner's son and was offered a complimentary ride and return trip to my residence while my car was being worked on. I highly recommend them for customer service for your automobile needs and a friendly smile.

View Review on Google May 12th 2025

Kenneth R (Brandywine, MD)

5 Stars

- 214 days ago

This was my first time here. I enjoyed everything encounter i had with each individual. From setting up the appointment over the phone, to the second phone conversation, to the moment I stepped inside the shop (the front desk greeting and keeping me involved in every step), to the visual explanation of everything, to receiving a loaner, to the final work and picking up my car. Jeremy was my technician and he exceeding my expectations. Wasn't pushy, which I loved, but explained the importance of each services which allowed me to decide what to prioritize on my list in order. I love the gentleman at the front desk (sorry, I cannot remember his name). However, he was amazing and very knowledgeable and accommodating. Thank you J.J.'s staff. You all Rock!!!

Verified Customer of J.J.'s Auto Service Center

May 10th 2025

Derek L (Brandywine, MD)

5 Stars

- 214 days ago

Jj's is the best repair shop in the business. Best shop in Waldorf!! I never have any issues understanding james what is going on with my vehicle. They give great detail and show you exactly what needs to be repaired or they're repairing. They always have great customer service and get you in and out with ease.

Verified Customer of J.J.'s Auto Service Center

May 03rd 2025

Erica H (Waldorf, MD)

5 Stars

- 221 days ago

Amazing Service

[Tire Rotation / Repairs]

Came in for a tire rotation and balance, great experience! The team at J J’s Auto Service was professional, welcoming, and clearly knew their stuff. Fast, honest, and reliable service. Highly recommend!

View Review on Google May 01st 2025

Kenneth R (Brandywine, MD)

5 Stars

- 223 days ago

The guys here are very helpful and professional. They are thorough with their explanations and take the time to listen to you and offer any assistance that they can. This is definitely the only place I'll bring my car from now on! Thank you for making me feel like a valued customer and not just a means to an end!

Verified Customer of J.J.'s Auto Service Center

April 25th 2025

Roberta (Bryans Road, MD)

5 Stars

- 229 days ago

Will definitely refer a friend. The establishment is clean, accomodating to working on personal business while waiting. It provides wireless internet access, clean restroom, and complimentary water and coffee. The staff is super friendly, knowledgeable. The front desk clerk clearly explains the services you've been charged or the anticipated costs for the service. The noted highlight which i appreciate is the repair technicians will email/text you a video recording of potential or immediate issues they have discovered as part of their explanation of required work. This is great in terms of the establishment being transparent in what they have diagnosed. This was my first official visit and it exceeded my expectations especially for a vehicle repair shop.

Verified Customer of J.J.'s Auto Service Center

April 12th 2025

Robert J (Brandywine, MD)

5 Stars

- 242 days ago

JJ's is the only place I trust with my car service needs. It is so nice to have finally found a shop where I don't worry about getting ripped off! If you're not already a customer, give them a chance. The shop is clean, the employees are competent and friendly, the prices are fair. They explain everything to me in ways that I can understand. I never trying to upsell.

Verified Customer of J.J.'s Auto Service Center

April 11th 2025

Alexandra S (Bennsville, MD)

5 Stars

- 244 days ago

Not Recommended

[Complete / General Auto Care]

Goos working crew!

Verified Customer of J.J.'s Auto Service Center

April 07th 2025

Lawana R (Waldorf, MD)

4 Stars

- 247 days ago

Surprisingly Great

[Engine Service / Repair]

JJs was always professional in their communication and proactive customer service. The have created a customer for life!

View Review on Google April 07th 2025

Caren M (Chester, VA)

5 Stars

- 249 days ago

Good Service

[Multi-point Inspection]

Perfect customer service.

View Review on Google March 28th 2025

Kim S (District Heights, MD)

5 Stars

- 258 days ago

Not Recommended

[Complete / General Auto Care]

My experience with all of the employees was great in person. They are very friendly and professional, especially Justin who was assigned to my car the first time I brought it there. However, the length of time they've had my car each time was frustrating but to be fair I'm not sure if that was due to my warranty company or J.J.'s.

Verified Customer of J.J.'s Auto Service Center

March 26th 2025

Nicole M (Waldorf, MD)

5 Stars

- 259 days ago

Recommended

Service is at the highest, the staff explained all work being performed so that you can understand it

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

The staff is always friendly and knowledgeable. They kept my updated every step of the way, even helped me solve issues with the warranty company for my headgasket problems. They worked quickly and had my baby back running like new again. I love them and will be bringing my other 3 cars to them.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Excellent service

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

I'm very satisfied with the services done on my vehicle

Recommended

Once I received authorization from my warranty company the parts were ordered and the repairs were completed expeditiously.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Excellent service!

Recommended

Very nice staff. Work was good, but I do need to bring my vehicle back due to a weird sound it's making now.

Recommended

Great service at JJs.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

This is my third time getting service here and the customer service is amazing.

Recommended

Set an appt to get state inspection done. They were prompt and friendly. I've used them in the past for vehicle maintenance and will continue to do so. Highly recommend

Recommended

Yes, I would recommend this service as 3 stars to friends.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Amazing Service

Came in for a tire rotation and balance, great experience! The team at J J’s Auto Service was professional, welcoming, and clearly knew their stuff. Fast, honest, and reliable service. Highly recommend!

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Customer service was amazing and so refreshing, definitely worth the trip from where I live and definitely would recommend

Recommended

Great communication, knowledgeable, and highly professional.

Recommended

Recommended

Jamal waa very nice Humter was very knowledgeable and patient Overall Great Customer Service

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended