Customer Reviews

Ron F (Waldorf, MD)

5 Stars

- 257 days ago

Best Auto shop in town

[Axle / CV Joint Repair]

J.J. Is the best and the most affordable foreign car service and repair shop around DC-MD-VA area. They took care of my Mercedes Benz flawless. I highly recommend them!

View Review on Google January 21st 2024

Narci L (Waldorf, MD)

4 Stars

- 280 days ago

my favorite repair shop

[Brake Repairs / Replacement]

I would not think of taking my car anywhere else.

View Review on Google January 10th 2024

Jason T (Waldorf, MD)

5 Stars

- 286 days ago

JJ's is awesome, they really take care of you and they don't try to take advantage of people. These dealers want a whole lot of money and even for the small things that come with keeping up your vehicle. Jj's is different and I even went to them for a oil change after another place did a really poor job at changing my oil. I thought I had oil in my truck because I had recently had it changed at Tire Plus one time and then discovered something different when I arrived at JJ's.

Verified Customer of J.J.'s Auto Service Center

January 06th 2024

Debbie R (Upper Marlboro, MD)

5 Stars

- 304 days ago

Great Services and very professional

[Complete / General Auto Care]

This shop offers unmatched customer service and professionalism.

View Review on Google December 14th 2023

Kaitlin W (Accokeek, MD)

4 Stars

- 315 days ago

Outstanding Services

[Preventative Vehicle Maintenance]

The service representative was great as always. The maintenance service was outstanding, they found things that I didn't know about. And contacted me before repairs

View Review on Google November 14th 2023

Tinesha (Waldorf, MD)

5 Stars

- 346 days ago

JJ's Auto Service

[Oil Change / Lube]

Service was excellent. Had my vehicle ready when promised. Staff is courteous and knowledgeable.

View Review on Google October 19th 2023

Ashley T (White Plains, MD)

5 Stars

- 370 days ago

Ford Edge

[Engine Service / Repair]

I had multiple repairs required to pass MVA Emissions. J.J's Auto Repair gave a concise list of needed repairs and completed them in a timely fashion. Everyone at the shop are very accommodating and professional.

View Review on Google October 03rd 2023

Darnita S (Upper Marlboro, MD)

4 Stars

- 389 days ago

Nancy Jones

[Manual / Automatic Transmission Repairs]

I am very pleased with J.J.’s. Everyone was very nice and kept me updated with the repair of my car. I didn’t have an appointment. Through AAA my car was towed there over the weekend after it broke down leaving me stranded. I used the drop box to explain what happened and how my car ended up there. Early Monday morning Justin called me to discuss what happened and kept me updated. I got my car back repaired the next day. My car is old but they actually had the part needed. Thank you J.J.’s!

View Review on Google September 24th 2023

Nancy J (Nanjemoy, MD)

5 Stars

- 394 days ago

Excellent

[Oil Change / Lube]

Leny is amazing!! Very professional, welcoming, well informed and knowledgeable. She not only takes the time to care, but she's a great listener and is very observant. The whole office is neat, clean, organized, well stocked, and surprisingly very tidy. The bathroom is fit for a hotel. A little pricey for my oil change, but nonetheless great service on my vehicle. So thankful for the reward system that offers points and freebies...

View Review on Google September 13th 2023

Anonymous (La Plata, Maryland)

5 Stars

- 407 days ago

Fuel Injector problems

[Fuel Injection / Fuel System]

I brought in my Tahoe after going to two different dealerships. But the dealership pretty much blew me off, and J.J.'s found the problem. They explained everything in great detail and what my best options were; now, the Tahoe is fixed and running brand new.

View Review on Google September 11th 2023

Darrell S (Waldorf, MD)

5 Stars

- 408 days ago

Not Recommended

[Complete / General Auto Care]

Definitely would refer someone, great people great work place

Verified Customer of J.J.'s Auto Service Center

September 09th 2023

Devlinn G (Waldorf, MD)

5 Stars

- 409 days ago

My Truck runs perfect!

[Engine Service / Repair]

First time here and Justin the Service Manager was great , he did everything he said he would do and my truck runs perfect!! I will be taking both my cars there for future repairs thanks to Justin.

View Review on Google September 09th 2023

Michael (Waldorf, MD)

5 Stars

- 409 days ago

Not Recommended

[Complete / General Auto Care]

Great service as always, got me in & out even on a busy day!

Verified Customer of J.J.'s Auto Service Center

August 30th 2023

Chastity N (Waldorf, MD)

5 Stars

- 420 days ago

The best and vehicle problem was fixed

[Heating / AC system repairs]

The absolute best service was given.

View Review on Google August 24th 2023

Chris M (Port Tobacco, MD)

5 Stars

- 426 days ago

Great people… Quality work!

[Complete / General Auto Care]

Since my 1st visit to JJ’s, my experience has been top notch! From the professional, family oriented demeanor of the entire staff… To the care and quality of work performed. In all my dealings with automotive repair shops and dealerships… JJ’s is one of the few places that gives me peace of mind when it comes to car care. Thank you all!

View Review on Google August 23rd 2023

John B (White Plains, MD)

5 Stars

- 427 days ago

JJ's did it again even though they stay busy they do their best to communicate and get you taken care of. So glad to have great customer service with them. As well as their williness to stay after to take care of you. I dont abuse that though like thoughtless others would these guys work all day and have families and a life outside of JJ's. When you take care of your family they take care of you. Glad i found JJ's.

Verified Customer of J.J.'s Auto Service Center

August 19th 2023

Talia L (District Heights, MD)

5 Stars

- 430 days ago

Customer Service and Repairs

[Tire Sales / Replacement]

Our visit to JJs was absolutely amazing from the time we walked in the door until we left! Leny is knowledgeable and customer oriented. Ive spoken to Leny on many occasions she has always given her undivided attention. Justin the shop manager always makes sure we understand everything that is going on with our cars considering we own a Mercedes and Range Rover! Amazing service overall! I would rate 100 stars if I could!

View Review on Google August 12th 2023

Brenda T (Waldorf, MD)

5 Stars

- 439 days ago

Quality customer service!

[Heating / AC system repairs]

I rarely go to auto shops other than dealerships, just me because my father sold cars for over 25 years...so dealerships was all I knew. So, customer service is HUGE with me. JJ's Auto has changed my mindset...From the receptionist Laney with the wonderful smile and knowledge of explaining and breaking down the billing, to the technician to the shop manager...ALL were very professional. Oh! not to mention the very clean environment... waiting area and the bay area out back. Everything about JJ's Auto impressed me, they are just doing things right!!...they have a new customer in me!! Would definitely recommend checking them out for sure! And they accept CarShield!!

View Review on Google August 10th 2023

Kenya R (Waldorf, MD)

5 Stars

- 445 days ago

Leny is absolutely amazing! This shop has the best customer service I have ever experienced. Justin the service manager is awesome! He explains everything so that we understand exactly what needs to be fixed on our cars. We own a Mercedes and Range Rover so we have to be very careful about who works on our cars but after coming to JJ's I never have to worry again! Great service all the way around!

Verified Customer of J.J.'s Auto Service Center

August 02nd 2023

Jo (Clinton, Md)

5 Stars

- 447 days ago

Great experience

[Complete / General Auto Care]

As usual I had a amazing experience with the team at JJ auto service. There staff are truly amazing at what they do. I tell all my friends about them.

View Review on Google August 01st 2023

Anonymous (Indian Head , Md)

5 Stars

- 452 days ago

Excellent

[Brake Repairs / Replacement]

Excellent customer service, Is very professional. Definitely will use you again.

View Review on Google July 28th 2023

Curtis S (Waldorf, MD)

5 Stars

- 454 days ago

Great service

[Axle / CV Joint Repair]

I left as a satisfied customer. I'm very pleased with their work and customer service. I have found my home for all my cars.

View Review on Google July 25th 2023

Mike H (Waldorf, MD)

5 Stars

- 456 days ago

Customer Service

[Engine Service / Repair]

Always great customer service

View Review on Google July 24th 2023

Kotei K (White Plains, MD)

5 Stars

- 458 days ago

Wonderful work

[Tire Rotation / Repairs]

Great fast wonderful work again

View Review on Google July 15th 2023

Tasha W (Accokeek , Maryland )

5 Stars

- 468 days ago

N/A

[Engine Service / Repair]

Justin and Leny took care of me and my car and I was not disappointed. Justin cleared my check engine light and I was able to pass emissions. I'll be back for an oil change soon. Thank you!

View Review on Google July 11th 2023

Recommended

Great service. Have not been there yet and received unsatisfactory service..

Recommended

Good Service, Great people.

Recommended

Best shop I have ever used. Staff is very friendly, knowledgeable and responsive to questions. Repairs are always done quickly and rates are very reasonable. Highly recommend!

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Awesome visit and service as always. Got us in and all our issues were taken care of! Thanks!

Best Auto shop in town

J.J. Is the best and the most affordable foreign car service and repair shop around DC-MD-VA area. They took care of my Mercedes Benz flawless. I highly recommend them!

Recommended

I have referred my family. I recently got brakes. They were able to accommodate me by fitting me in.

Recommended

J j is a very friendly welcoming place to take your car for repairs.

Recommended

Very helpful and explain everything to you

Recommended

Yes, I would recommend this service as 4 stars to friends.

my favorite repair shop

I would not think of taking my car anywhere else.

Recommended

The best customer service in Waldorf, Maryland I will not take my car anywhere else

Recommended

Recommended

Great service all around!

Great Services and very professional

This shop offers unmatched customer service and professionalism.

Recommended

J.J's offer great customer service and communication on the steps that went into fixing my car.

Recommended

Yes

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Heater core replacement....service was done to perfection (even the communication)

Recommended

Visit was highly detailed concerning the repairs needed and importance.

Outstanding Services

The service representative was great as always. The maintenance service was outstanding, they found things that I didn't know about. And contacted me before repairs

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Great service like usual!

Recommended

JJ's is the best! I know my car is always in the best hands :)

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Yes, I would recommend this service as 5 stars to friends.

JJ's Auto Service

Service was excellent. Had my vehicle ready when promised. Staff is courteous and knowledgeable.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Hands down one of the best auto mechanic shops in maryland??

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.