Customer Reviews

Russell B (Upper Marlboro, MD)

5 Stars

- 3 days ago

I appreciate the customer service. They are not only helpful but explain in detail and will work to help you understand the the inner working and/or problem. Thank you for the attention to detail given and I'm glad I chose that day to bring my car in for an oil change. Who knows what would have happened had I waited and not found out about "the problem" until it was too late. Thank you. I'll def be back......for an oil change when ready. TP

Verified Customer of J.J.'s Auto Service Center

June 13th 2025

Camia R (Waldorf, MD)

5 Stars

- 4 days ago

The staff are very professional and also pleasant to work with from the front desk to the back where the mechanics work. I love how they actually bring you to the back and show you what needs to be done or parts that need repair so that you can actually see it and verify instead just believing what they tell you. I had some major repair work where my vehicle had to be towed to the shop and they made sure that if I needed a ride home they were prepared to do it or if I needed a loaner vehicle because they kept my vehicle for more than a overnight. Thru still currently have my vehicle in their possession while I'm typing this. Will update final comments.

Verified Customer of J.J.'s Auto Service Center

June 12th 2025

Orlando T (White Plains, MD)

5 Stars

- 4 days ago

Quick professional service

[Tire Rotation / Repairs]

Quick turnaround on fixing my car. The towing ftom another service took longer. Professional and friendly staff. Bonus was a clean waiting room with drinks and snacks. Although it did not matter given how quick my car was repaired and i was sent on my way.

View Review on Google June 11th 2025

Charlene (Waldorf, MD)

5 Stars

- 6 days ago

Fuel tank

[Fuel Injection / Fuel System]

Great service

View Review on Google May 29th 2025

Anonymous (Waldorf , MARYLAND )

5 Stars

- 19 days ago

Great Customer Service

[Heating / AC system repairs]

Absolutely the best customer service that I have seen in awhile.

View Review on Google May 28th 2025

Craig C (Waldorf, MD)

5 Stars

- 19 days ago

Not Recommended

[Complete / General Auto Care]

Great service

Verified Customer of J.J.'s Auto Service Center

May 27th 2025

Joe B (White Plains, MD)

5 Stars

- 21 days ago

Great

[Headlight Restoration / Repairs]

Great service and very professional

View Review on Google May 26th 2025

Kaval R (Waldorf, MD)

4 Stars

- 22 days ago

Excellent service

[Oil Change / Lube]

As an alternative to taking my 10 year old BMW to the dealer, I checked out J.J. ASC and was pleasantly surprised that they provided quick and expedient service. I was greeted professionally with a smile from the owner's son and was offered a complimentary ride and return trip to my residence while my car was being worked on. I highly recommend them for customer service for your automobile needs and a friendly smile.

View Review on Google May 12th 2025

Kenneth R (Brandywine, MD)

5 Stars

- 37 days ago

This was my first time here. I enjoyed everything encounter i had with each individual. From setting up the appointment over the phone, to the second phone conversation, to the moment I stepped inside the shop (the front desk greeting and keeping me involved in every step), to the visual explanation of everything, to receiving a loaner, to the final work and picking up my car. Jeremy was my technician and he exceeding my expectations. Wasn't pushy, which I loved, but explained the importance of each services which allowed me to decide what to prioritize on my list in order. I love the gentleman at the front desk (sorry, I cannot remember his name). However, he was amazing and very knowledgeable and accommodating. Thank you J.J.'s staff. You all Rock!!!

Verified Customer of J.J.'s Auto Service Center

May 10th 2025

Derek L (Brandywine, MD)

5 Stars

- 37 days ago

Jj's is the best repair shop in the business. Best shop in Waldorf!! I never have any issues understanding james what is going on with my vehicle. They give great detail and show you exactly what needs to be repaired or they're repairing. They always have great customer service and get you in and out with ease.

Verified Customer of J.J.'s Auto Service Center

May 03rd 2025

Erica H (Waldorf, MD)

5 Stars

- 44 days ago

Amazing Service

[Tire Rotation / Repairs]

Came in for a tire rotation and balance, great experience! The team at J J’s Auto Service was professional, welcoming, and clearly knew their stuff. Fast, honest, and reliable service. Highly recommend!

View Review on Google May 01st 2025

Kenneth R (Brandywine, MD)

5 Stars

- 46 days ago

The guys here are very helpful and professional. They are thorough with their explanations and take the time to listen to you and offer any assistance that they can. This is definitely the only place I'll bring my car from now on! Thank you for making me feel like a valued customer and not just a means to an end!

Verified Customer of J.J.'s Auto Service Center

April 25th 2025

Roberta (Bryans Road, MD)

5 Stars

- 52 days ago

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Recommended

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Yes, I would recommend this service as 4 stars to friends.

Quick professional service

Quick turnaround on fixing my car. The towing ftom another service took longer. Professional and friendly staff. Bonus was a clean waiting room with drinks and snacks. Although it did not matter given how quick my car was repaired and i was sent on my way.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Had an amazing experience with this auto shop

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Great service! Staff is friendly and kind!

Recommended

I'm very happy with the service! I'm a new customer and I found their service to diglant and honest. Definitely my new go to !

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Polite, friendly. Recommended a VERY expensive fix before offering a lower-priced option (after a lot of back-and-forth). If I had the time, I would have taken it to another shop for a second opinion.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Great service, very accommodating!

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Great service ?

Recommended

I'm overwhelmed with the positive results of the service of all my vehicles at JJ's and will definitely refer them to my friends and family!! ?

Recommended

J.J.'s is professional, customer service is awesome, and repairs are reasonable.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Finish in the time I needed. Seems to be holding up great

Recommended

My experience was excellent. Fast, courteous and fast to explain what repairs my car needed. I happily take all three of our families cars' tires J.J.'s.

Fuel tank

Great service

Great Customer Service

Absolutely the best customer service that I have seen in awhile.

Recommended

Great customer service and even better mechanics

Recommended

Yes, I would recommend service as 5 stars to friends.

Not Recommended

Great service

Great

Great service and very professional

Recommended

Yes, I would recommend this service as 4 stars to friends.

Recommended

Appreciate the coutesy and honesty of the entire members of the J.J. Auto Service team!! ?

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Better job the second time around!

Recommended