Customer Reviews

Jamaal G (Waldorf, Md)

5 Stars

- 2 days ago

JJs Auto Service

[Steering / Wheel Alignment]

Got exceptional service and they worked with me to the end. Thank you so much!

View Review on Google July 25th 2024

Pamela H (Waldorf, MD)

5 Stars

- 3 days ago

Fab. Greta customer service. Don't treat me like a dumb girl. Business is set up for 2024 lifestyles - easy to access on an app to schedule appointments, view receipts and previous work, and more - 100% easier and faster than paper businesses. I waited for my safety inspection to be completed, and it didn't take long, at all. They let me have a peek at my girls undercarriage while she was lifted, which helped elevate a few concerns I had about damage/rust from the previous owner. They didn't push to have the items that failed inspection fixed there, and listened when I said I have the parts and the knowledge to handle it. Exactly what I want from a shop that I will allow to touch my car, and I'm very picky about who gets to work on her.

Verified Customer of J.J.'s Auto Service Center

July 24th 2024

Donna M

5 Stars

- 3 days ago

Amazing Service

[Oil Change / Lube]

JJ's has the best customer service that have ever experienced. They hook you up, quick and easy. And the receptionist is so friendly!

View Review on Google June 25th 2024

Raul D (Fort Washington, MD)

5 Stars

- 43 days ago

Dc

[Engine Service / Repair]

Great service, very thorough

View Review on Google June 14th 2024

Brian D (Waldorf, MD)

5 Stars

- 44 days ago

Car Repairs

[Heating / AC system repairs]

Customer service was excellent and completed all of my repair requests

View Review on Google May 29th 2024

Darien T (Upper Marlboro, MD)

5 Stars

- 60 days ago

No title, just the review

[Brake Repairs / Replacement]

Definitely recommending you guys to others!

View Review on Google May 19th 2024

Kenya R (Waldorf, MD)

4 Stars

- 71 days ago

Excellent Service

[Engine Service / Repair]

Big thanks to Justin for his knowledge and advice and leny for her awesome customer service also thanks to the J.J.'s crew for servicing my vehicle and getting me back on the road.

View Review on Google May 09th 2024

Andrew F (Waldorf, MD)

4 Stars

- 79 days ago

Freindly

[Belts / Hoses]

Very Professional and work fast. Would definitely recommend bring your car here.

View Review on Google May 01st 2024

Kotei K (White Plains, MD)

5 Stars

- 87 days ago

J.J's Auto Service Center

[Complete / General Auto Care]

The service at JJ’s Auto is phenomenal. I dropped off my car on a Tuesday morning and for the length of time it was in the shop, I received phone calls regularly with updates on the repair progress, cost estimates, and suggestions along with detailed notes of the mechanical issues on my car through the shop’s portal. The team is friendly and accommodating. The prices are fair and the countless opportunities for discounts that they offer are truly unbeatable. I used to take my car to Firestone, but even with an appointment there you would wait hours in the lobby just to have your car moved to the garage- and the cost for repairs seemed astronomical. I was quoted at JJ’s for less than half the cost of what Firestone was offering. If you are in need of any car maintenance, I highly recommend this place. I will absolutely be returning.

View Review on Google March 27th 2024

Austin (La Plata, MD)

5 Stars

- 124 days ago

Because of the service I had before, a went back to J.J.'s ro get my back breaks fixed. Once again they did a complete review of my car, and pointed out what else I needed to be aware of. Because I was at work or commuting at times, they were kind enough to text me so that there wouldn't be a delay in communication. They sent me estimates, pictures of trouble areas and info videos of why they recommended certain repairs. And one of the greatest things, they didn't try to sell me on repairs or hold my car forever! They are a smaller shop that gets busy quick, but they have shown themselves to be honest and caring. So as long as get that type of service or better, I will continue to be a customer.

Verified Customer of J.J.'s Auto Service Center

February 16th 2024

Cory C (Mechanicsville, MD)

5 Stars

- 164 days ago

None

[4WD Systems / Repairs]

They were able to get my wife's car in without delay. Provided much needed information on needed work. Got the work done in a timely manner. Always great prices. Always professional. Highly recommend JJ's.

View Review on Google February 13th 2024

Dallas (Waldorf, MD)

5 Stars

- 165 days ago

Excellent

[Belts / Hoses]

Oil change and review of my car; love the excellent they always give me. Thank you all for the excellent customer services to the auto services,

View Review on Google February 11th 2024

Ron F (Waldorf, MD)

5 Stars

- 170 days ago

Best Auto shop in town

[Axle / CV Joint Repair]

J.J. Is the best and the most affordable foreign car service and repair shop around DC-MD-VA area. They took care of my Mercedes Benz flawless. I highly recommend them!

View Review on Google January 21st 2024

Narci L (Waldorf, MD)

4 Stars

- 193 days ago

my favorite repair shop

[Brake Repairs / Replacement]

I would not think of taking my car anywhere else.

View Review on Google January 10th 2024

Jason T (Waldorf, MD)

5 Stars

- 199 days ago

JJ's is awesome, they really take care of you and they don't try to take advantage of people. These dealers want a whole lot of money and even for the small things that come with keeping up your vehicle. Jj's is different and I even went to them for a oil change after another place did a really poor job at changing my oil. I thought I had oil in my truck because I had recently had it changed at Tire Plus one time and then discovered something different when I arrived at JJ's.

Verified Customer of J.J.'s Auto Service Center

January 06th 2024

Debbie R (Upper Marlboro, MD)

5 Stars

- 217 days ago

Great Services and very professional

[Complete / General Auto Care]

This shop offers unmatched customer service and professionalism.

View Review on Google December 14th 2023

Kaitlin W (Accokeek, MD)

4 Stars

- 228 days ago

Outstanding Services

[Preventative Vehicle Maintenance]

The service representative was great as always. The maintenance service was outstanding, they found things that I didn't know about. And contacted me before repairs

View Review on Google November 14th 2023

Tinesha (Waldorf, MD)

5 Stars

- 259 days ago

JJs Auto Service

Got exceptional service and they worked with me to the end. Thank you so much!

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Awesome customer service. Amazing staff!

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

The staff here at JJ's did a phenomenal job on my vehicle. The customer service was always on point and I was always kept abreasted on the outcome of my vehicle at all times I would totally recommend them to anyone in need of car services.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Amazing job every time!

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Fast and easy!

Recommended

Professional Repair shop that I can always rely on for my auto service needs!

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Great Service as always ??

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

The entire JJ team are amazing.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Amazing Service

JJ's has the best customer service that have ever experienced. They hook you up, quick and easy. And the receptionist is so friendly!

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Great service hands down

Dc

Great service, very thorough

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Great Service and excellent mechanics

Recommended

Took over 3 weeks but it was understandable dealing with warranty company. I appreciated the communication and friendly staff. Definitely recommend JJ's

Car Repairs

Customer service was excellent and completed all of my repair requests

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend this service as 5 stars to friends.

Recommended

Great as always!

No title, just the review

Definitely recommending you guys to others!